Privacy Policy

Privacy Policy

Introduction

Welcome to https://el-ranchero-restaurant-style-tortilla-chips.chicagotortillachips.com (hereafter referred to as “El Ranchero,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://el-ranchero-restaurant-style-tortilla-chips.chicagotortillachips.com.
  2. Any mobile applications or software we offer.
  3. All services and products provided by El Ranchero.
  4. User interactions through our online platforms.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how El Ranchero handles your personal information in the following scenarios:

  1. When you create an account and use our applications or services as a registered user.
  2. During your visits to our websites, including interactions with various features and content.
  3. When you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your user account creation, including username, email address, and password hashes.
  2. Payment Information: Data necessary for processing transactions, such as credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of purchases, order history, and financial details required for accounting purposes.
  4. Purchase Information: Items you buy from us, including product preferences and quantities.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to personalize your experience.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your comments, reviews, and suggestions to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (e.g., profile pictures, public posts).
  9. Product Information: Details about the products you view or purchase on our site.

We obtain this data through direct user input, interaction with our systems, and automated technologies, including cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

El Ranchero uses cookies to enhance your online experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  2. Preference Cookies: Remember user preferences and settings to personalize content.
  3. Analytics Cookies: Track website usage, analyze trends, and measure performance to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once these purposes are met, we securely delete or anonymize your information.

Security Measures

El Ranchero employs robust security measures to safeguard your personal data:

  1. Encryption of data during transmission and storage.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security audits and updates to protect against potential threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Retrieve and review the personal data we hold about you.
  2. Rectification: Request corrections or updates to inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on legitimate interests.
  7. Non-Discrimination: Be free from discriminatory decisions based solely on your personal data.
  8. Appeals and Complaints: File formal appeals or complaints with our privacy team or relevant authorities.

To exercise these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

El Ranchero reserves the right to update this Privacy Policy at any time. Any modifications will be effective upon posting on our website, and we encourage users to review it periodically for changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: contact@el-ranchero-restaurant-style-tortilla-chips.chicagotortillachips.com
  • Address: [Provide physical address]

We appreciate your trust in El Ranchero, and we are committed to protecting your privacy throughout your interaction with our services.